Terms and Conditions

1. Acceptance of Terms
By accessing and using our website and services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website or services. These Terms may be updated at any time without prior notice.

2. User Eligibility
To use our website and services, you must be at least 18 years old or have the legal capacity to enter into a binding contract. If you are under 18, you may only use our services with the consent of a parent or guardian.

3. Services Provided
We provide professional window and door replacement services to residential and commercial clients. Our services include, but are not limited to, window installation, door replacement, custom fittings, energy-efficient upgrades, and other related services. Our services are available within the regions specified on our website, and we reserve the right to decline service outside our service area.

4. Communication & Consent
By submitting your contact details, you agree to receive SMS, phone calls, and/or emails from us regarding inquiries, service requests, and promotional offers.

Transactional Messages: Appointment updates, service alerts, and project-related communications necessary for service delivery.Promotional Messages: Marketing and special offers, sent only if you opt in.Opt-Out & Consent Management: You may opt out of promotional SMS by replying STOP at any time. For assistance, reply HELP or contact us. Message and data rates may apply.

5. Project Terms

Quotations and Estimates: Valid for 30 days unless otherwise specified. Changes to the scope of work may result in additional charges.Project Scheduling: Dependent on material availability and weather conditions. We will notify you of any delays as soon as possible.Modifications and Changes: Any requested modifications must be made in writing and may incur additional costs.Permits and Approvals: Clients are responsible for obtaining all necessary permits unless otherwise agreed upon in writing.

6. Payment and Billing

A deposit of [XX]% is required upon acceptance of the project quote. The remaining balance is due upon project completion unless otherwise agreed upon in writing.Late payments may be subject to additional fees. We reserve the right to suspend or terminate services for non-payment.Any additional work not covered in the initial quotation will be billed accordingly.

7. Warranties and Guarantees

Workmanship Warranty: We offer a workmanship warranty for a period of [XX] months/years from project completion. This excludes damages caused by misuse, neglect, or external factors.Material Warranty: Materials are covered under manufacturer warranties. We do not extend additional warranties beyond those provided by suppliers.Exclusions: Warranty does not cover damages from improper use, natural wear and tear, structural issues unrelated to installation, or post-installation modifications.

8. Liability and Indemnity

Limitation of Liability: We are not liable for indirect, incidental, special, or consequential damages arising from the use of our services.Indemnity: You agree to indemnify and hold us harmless from any claims, damages, liabilities, or expenses arising from your use of our services or any breach of these terms.

9. Cancellations and Refunds

Cancellation Policy: Cancellations require written notice at least 30 days before the scheduled start date. Failure to provide notice may result in forfeiture of any deposit or charges for work completed.Refund Policy: No refunds for services already rendered. If dissatisfied, please contact us to resolve any concerns.

10. Privacy Policy
Your personal information will be handled per our Privacy Policy. We do not share your information with third parties without consent, except as required by law.

11. Intellectual Property
All content, images, designs, and text on our website are our intellectual property unless otherwise noted. Unauthorized use or reproduction is prohibited.

12. Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting. Continued use of our website or services constitutes acceptance of the updated terms.

13. Governing Law
These Terms are governed by the laws of [Jurisdiction]. Any disputes shall be resolved in the courts of [Jurisdiction].